Contact Mazda Customer Service
Mazda Phone Numbers and Emails
Toll-Free Number:
-
(800) 222-5500USA
Emergency/ Hotline:
-
(800) 866-199824/7 Emergency Roadside Assistance
General Info:
-
(509) 222-6629
-
(800) 222-5000
Mazda Emails:
Customer Service
Legal
info@mazdausa.com
Contact Information
Mazda Website:
Mazda Help Center:
Corporate Office Address:
Mazda Motor Corporation
P.O.BOX 19734
Irvine,
California
92623-9734
United States
Other Info (opening hours):
Hours:
Monday - Friday: 6:00am - 4:45pm (PT)
Headquarters
3-1 Shinchi, Fuchu-cho,
Aki-gun, Hiroshima
730-8670 Japan
Summary of Mazda Customer Service Calls
165
TOTAL
CALLS
CALLS
04:52
AVG CALL
DURATION
DURATION
13%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Mazda?
Product/ Service Question:
- “My car I bought on 2021 & having starting problem still under warranty. I brought the car to Bermas P.J . They said rat urine & this reason they were telling past 6 months. Whenever I stop the car can't start back & have to towing. ( VFW 5535)”
- “Broken windshield”
- “Warranty”
Staff Question:
- “Mazda service”
- “Disappointing service, car still at dealership for 1 month”
- “Warranty service complaint.”
Payments and Charges Question:
- “Someone is fraud”
- “Pay bill”
- “Reimbursement of towing”
Request for Information Question:
- “Need to get information on 2023 windshields for CX50”
- “Part inquiry”
- “Concerns”
Account Question:
- “Traded my 2019 Mazda for a new 2023 Mazda on May 23,2023. The dealership was going to pay the balance owned on the 2019 Mazda of approximately $2800 to Chase financial. As of today, July 24th Chase has not received a payment.”
Return/ Replace Question:
- “Stuck. Replaced battery on keybob. Still not starting.”
Shipping and Delivery Question:
- “Gps tracking”
Other Question:
- “I have a Mazda 32.5 hatchback. And I love my car, but I came up with a new image for amazda that I wanna show.”
- “Need jump”
- “Maintain”
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Mazda