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2.3

I had book Mazda CX 8 in Mazda dealer Simprug, Indonesia in March 2021, Salesman and Supervisor promised me to delivery car between April 2021 or May 2021. I waiting until end of May 2021 no one info about delivery.

And begining of June 2021 I call saleman, and he gave reason delivery can not on time because of Semiconductor problem. We must wait until July 2021.

But in July 2021 no information, and then Salesman sent message to me that car now had coming, and still in sea port, on August 2021 will be delivery.

What happen???

until end of August 2021 no car delivery, they just say will delivery on September 2021.Until Now no car delivery.

I am very dissapointed, I dont think so company like Mazda can not commit just for car delivery.

This is very crazy and stupid, no one can trust, How you make customer satisfaction??? Its just a promotion!!!!

I hope you are can reply my email.

User's recommendation: Be Careful to buy Mazda.

Preferred solution: Deliver product or service ordered.

Location: Jalan Sultan Iskandar Muda No./Kav. 51, Kebayoran Lama Village/Sub District, Jakarta District, Jakarta 12230

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Narto H

Mazda is very bad business, no one contact me. This is Big Lier.

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